Being able to work with people from diverse backgrounds is a must in today’s workplace. Students will learn that being tolerant means accepting people for who they are and being able to interact with people of different cultures and gender without prejudice. Students will also learn that expressing racial, gender, or religious bigotry is absolutely unacceptable in the workplace and could cause immediate termination and/or legal actions against them.
Students will learn why being cooperative is rated the #2 personal quality employees must have to be retained or advanced. Employers want staff that can get along and work as a team. While at work, it’s harmony the boss looks for, and it’s respecting, not necessarily liking, that matters. Bickeri...
From the boss’ point of view, the best way to look out for #1 is to look out for the team. Being able to switch gears and offer help to co-workers when it’s needed is essential to a smoothly running workplace. Students will learn that being helpful is at the heart of cooperation. They will also l...
If employees can’t control their own emotions, particularly anger, they will be disruptive to co-workers, insulting to customers, and disobedient to supervisors. Students will learn why it is so important to keep a lid on anger at work.