From the boss’ point of view, the best way to look out for #1 is to look out for the team. Being able to switch gears and offer help to co-workers when it’s needed is essential to a smoothly running workplace. Students will learn that being helpful is at the heart of cooperation. They will also learn that bosses often consider employees who won't share the load of a co-worker or offer help when needed to be destructive to morale. Bosses won't tolerate this at the expense of losing employee morale or production output.
If employees can’t control their own emotions, particularly anger, they will be disruptive to co-workers, insulting to customers, and disobedient to supervisors. Students will learn why it is so important to keep a lid on anger at work.
Employees who display inappropriate grooming, dress and hygiene can easily give the boss the impression that they have poor self-esteem, poor self-management and bad work habits. Bosses also see an employee’s poor appearance as a sign of disrespect. In this module, students will learn that bosses...
In this segment, students will learn that terms of endearment, slang, street language, off-color jokes, swearing and racial or gender epithets are not only offensive in the workplace but can also be considered illegal in many cases. No boss wants to run the risk of a lawsuit because a worker cann...