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Watch FJSS2 - Mod 3 - Ep 3: Behaving Appropriately

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FJSS2 - Mod 3 - Ep 3: Behaving Appropriately

FJSS 2: Character, Attitude & Moving Up • 10m

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  • FJSS2 - Mod 4 - Ep 2: Being Professional

    This segment shows your students how to set the stage for positive interaction by creating an atmosphere of courtesy, friendliness, and concern. Students will learn proper telephone etiquette and how to be accommodating and helpful to customers.

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