Watch FJSS2 - Mod 4 - Ep 3: Handling Complaints

Watch FJSS2 - Mod 4 - Ep 3: Handling Complaints

Buy

Already paid? Sign in

FJSS2 - Mod 4 - Ep 3: Handling Complaints

FJSS 2: Character, Attitude & Moving Up • 30m

Up Next in FJSS 2: Character, Attitude & Moving Up

  • FJSS2 - Mod 5 - Ep 1: Listening

    Active listening means getting involved, taking things seriously, asking questions and making sure you fully understand instructions before completing a task. In this section, students will learn to use active listening skills and to display cues that they are fully engaged when taking instructio...

  • FJSS2 - Mod 5 - Ep 2: Being Focused

    Every small task is vital to a business. Balancing the big picture with attention to detail can be a challenge for new employees. In this segment, students will learn that not paying attention to detail or becoming easily distracted often leads to mistakes. Show your students how sweating the sma...

  • FJSS2 - Mod 5 - Ep 3: Being Thorough

    This segment will teach your students the basics of planning, organization and neatness as well as the importance of quotas and deadlines, standardized procedures, following orders to the letter and choosing the right tools for the right job.